Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you very much for choosing to stay with us and for taking the time to share such wonderful feedback. We are truly delighted to know that you were very satisfied with your stay and that you found our hotel comfortable, conveniently located, and well maintained. Your kind compliments regarding our great staff, cleanliness, and comfortable bedroom mean a great deal to us and will certainly be shared with our team as a great source of encouragement.We are always striving to make every stay even better, and should you have any additional feedback or any personal preferences for your future visits, we would be more than happy to hear from you. Your insights help us continue to improve and better personalize your experience.Once again, thank you for your generous comments and for choosing our hotel. We truly look forward to welcoming you back and providing you with another comfortable and memorable stay in the near future.Sincerely,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you sincerely for choosing to stay with us and for taking the time to share your thoughtful review. We are truly delighted to hear that you enjoyed our newly renovated spaces, appreciated the comfort of your room, and found our location, service, and views to your liking. Your kind words mean a great deal to our entire team.While we are grateful for your positive impressions, we would also be honored if you could share any specific areas where you feel we may further elevate your experience. If there were any small moments that felt less than perfect or any suggestions you may have, we would greatly value hearing them. Your insights help us continue improving with sincerity and purpose.Thank you once again for staying with us and for your gracious feedback. We look forward to welcoming you back on your future visits and to ensuring each stay is even more memorable and comfortable.Wishing you a pleasant day!Sincerely,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you very much for choosing to stay with us and for taking the time to share such a heartwarming review. We are truly delighted to know that you enjoyed your experience from the warm welcome by our receptionist, to the cleanliness of your room, and the convenience of our location. Your kind words truly brighten our day. It is also wonderful to hear that you felt the warmth and kindness of the people you met during your time in Jakarta. Knowing that our city contributed to your happy trip means so much to us.While we are grateful for your generous compliments, we would also be truly appreciative if you could share any areas where you feel we could further improve or any moments during your stay that may not have been completely seamless. Your feedback guides us in ensuring every future visit becomes even more memorable.Once again, thank you for staying with us and for sharing such positive energy. We sincerely look forward to the pleasure of welcoming you back on your next journey to Jakarta.Wishing you a pleasant day!Sincerely,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
Dear Valued Guest,Warm greetings from Sari Pacific Jakarta, Autograph Collection.Thank you sincerely for choosing to stay with us and for taking the time to share such a detailed and thoughtful review. We are truly grateful for your openness, as your observations give us meaningful guidance on how we can continue improving the experience for all our guests. We are delighted to hear that you appreciated our location and the helpfulness of our team, especially regarding your early check-out request. Your kind words mean a great deal to us. At the same time, I would like to extend our deepest apologies for the aspects of your stay that did not meet expectations, particularly the breakfast experience, the street noise from the room, the renovation noise heard from the elevators, and most importantly, the cleanliness and hygiene concerns. This is certainly not the level of comfort, care, or consistency that we strive to deliver, and I am truly sorry for the inconvenience you encountered.Your comments regarding stained bedding, insects from the drains, musty smells, and unclean fibers are matters we take extremely seriously. We have immediately shared these points with our Housekeeping and Engineering teams for thorough follow-up, and we are reinforcing our inspection standards to prevent such issues from recurring. In addiition, we also regret that the renovation information was not clearly reflected on the booking platform. While we aim to minimize any inconvenience, we understand how important transparency is, and we will work to ensure this information is communicated more clearly moving forward.Having said that, at your convenience, we would be truly grateful for any additional details you could share regarding the room number, time of day you noticed the disturbances, or any other moments that affected your comfort. Such insights help us address the issues with precision and ensure corrective measures are fully implemented.Thank you once again for your patience, your honesty, and most of all, for giving us the opportunity to take better care of you in the future. We sincerely hope to welcome you back once our renovation is complete, so we may offer you a stay that is far more seamless, comfortable, and memorable.Wishing you a wonderful day!Sincerely,Gusti WahyudiQuality Assurance ManagerSari Pacific Jakarta, Autograph Collection
